PINs Are Coming
On July 7th our catalog and computers will require you to use a PIN (personal identification number) to view your library account information, request or renew items, use self-checkout or sign up for a computer.
Why?
PIN numbers will provide additional security for your library account.
How will this work?
On July 7th, CamCat will prompt you to create a PIN number when you attempt to log on to My CamCat, view your library record, request or renew an item, or use self-checkout.
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Your PIN must be four digits long.
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Choose a number that is easy for you to remember.
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Write down your PIN in a safe place – you will need it EVERY TIME you log into your library record.
SAM, our computer reservation system, will also ask you for your library card PIN number. If you are not eligible for a library card, you may use a SAM guest pass to use a computer. It will have a barcode and four digit PIN number.
If you forget your PIN, you can reset it, but you will need to have an e-mail address registered with the library system. Otherwise, you will need to ask a staff member for assistance. If you do not have an e-mail with the library system, or have changed your e-mail address, please update it before July 7th. You can do this using My CamCat. Updating your email address
PIN FAQS
• What is a PIN?
A PIN is a Personal Identification Number. It is used in addition to your barcode number.
• Why is the Library using PINs?
PIN numbers will provide additional security for your library account.
• When do I need to use my PIN?
The Library Catalog (CamCat) and the computer reservation system (SAM) will prompt you for a PIN whenever you:
- Use My CamCat
- Request an Item
- Use Self Checkout
- Log on to a public computer
• Does the Library give me a PIN for CamCat?
No, you create your own PIN. After July 7th, CamCat will prompt you to create a PIN the first time you try to access a service where a PIN is required.
• How do I create a PIN?
When CamCat prompts you to create a PIN enter a 4 digit PIN number.
Choose a number that is easy for you to remember but does not repeat more than two digits in a row.
• How do I get a PIN for Computer use?
If you have a library card, CamCat will transfer the PIN you created in your library account to your SAM account. Your CamCat PIN and your SAM PIN will be the same number.
• If I don't have a library card, how do I get a PIN for computer use?
If you live in a member community, you are entitled to a free library card. Nonresidents may purchase a library card or ask for a SAM guest pass. Each SAM guest pass will include a barcode and a 4 digit PIN.
• What if I forget my PIN or my PIN doesn't work?
Click on the Forgot your PIN? link on CamCat. CamCat will email a link to the email address listed in your customer record. This link will allow you to create a new PIN.
• I don't have an email address; how can I get a new PIN?
See library staff for assistance. If you show a valid picture ID they can access your account and delete your old PIN. The next time you perform any function that requires a PIN, you will be prompted to create a new PIN.
• How does CamCat know my email address?
CamCat will use the email address that is in your library record on CamCat. If your email address has changed, or you never gave the Library an email address please update your email address on CamCat before July 7th . After July 7th you will need staff assistance to update your email address since you will need a PIN to access your account. How to update your email address.
• Can a staff person give me a new PIN?
No, only customers can create PINs.
• Can a staff person look my PIN up for me?
No, your PIN is encrypted and staff cannot see it.
